COVID-19 UPDATE

March 30th, 2020

Some things have changed‘¦.But many things have stayed the same‘¦.We are here for you‘¦To care for you.

We are writing to let you know of some changes at WellOne as a result of the Coronavirus. This is just a short listing of some of the changes and more changes may come but one thing will not change‘¦..we are here for you.
We ask that you do not visit any of our centers without an appointment. If you do have an appointment and are coming in, you will be asked about cold/flu like symptoms and quarantine status. You may be asked to wear a mask and sanitize your hands before entering out waiting area. We are trying to keep all of our waiting areas free of people and ask that you only bring somebody with you to your appointment if you absolutely need that person with you during your visit. Please ensure anybody coming with you is not sick or on quarantine.

Some of our scheduling changes are as follows:
Medical: Our provider staff are doing mainly telephone visits. This is much like an in-person visit but is done over the telephone. If it is determined on this visit that we need to see you in person, your provider will arrange this. We have same day and next day appointments available now, so call and schedule your telephone visit today. We are postponing most preventive exams but of course will provide any needed vaccines that would normally be due at those exams by appointment.

Dental: Appointments are available only for urgent/emergency needs. Our dental staff will work with you to determine if you need to be seen in the office.
Behavioral Health: Phone visits are available with our clinicians.
Our services are available to existing and new patients.

We want to see us all be healthy during this time, so please understand that we may make other changes in the best interest of our patients and staff, but as always‘¦‘¦we are here for you.

Please note that we are not currently providing testing for Coronavirus, as supplies and testing kits are limited. We will be posting updates on our Facebook page.
Sincerely,
All of us at WellOne

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