COVID-19 UPDATE 3/17/20

March 17th, 2020

WellOne Operational Updates

  • WellOne telephones will open at approximately 9:30 a.m. each day.
  • Please do not come to WellOne unless you have an appointment and have called in advance.
  • Please do not bring visitors with you. If absolutely necessary, you may bring one person (if needed for your care and the individual is without flu/cold symptoms)
  • We are currently rescheduling some preventive exams and some visits to ensure the safety of our patients, staff and community.
  • Due to the volume of calls we are making, your telephone wait time may be longer than usual. We apologize and ask for your patience.
  • At the present time, WellOne is not doing COVID-19 testing in the office.
  • We are doing our best to make timely call backs to patients who need attention. For general Coronavirus questions or information, we ask that you visit the CDC website or the Rhode Island Department of Health website at https://health.ri.gov/
  • Thank you for your understanding and patience.

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